Spill is driven by the mission of giving more people access to high-quality mental health support. It’s not a company that’s driven by any other goal, e.g. building a unique organisation culture, making a really well-crafted product or reaching $100m ARR at a record pace. In fact, Spill’s founding - as a limited company - came out of an assessment that a VC-funded tech startup could have a bigger impact than a volunteer-funded charity. Had the decision been down to personal goals, values or motivations, the choice of which company setup to run likely would have been different.
This fact - that the only purpose of Spill is to achieve the mission of giving more people access to high-quality mental health support - plays out in a few unexpected ways within the company. Examples include: choosing to test far more for competence than “values fit” when interviewing (because the ability to complete tasks is more critical to the mission than social comfort amongst employees), choosing to spend a lot more time on building features for company admins vs employees (because the ROI on the number of extra people we can support with their mental health is typically higher if we solve problems for the buyer) and choosing to invest in therapist hiring and feedback collection (because despite companies not demanding these high standards, we simply can’t let ourselves have poor quality therapy happen on Spill).
So, if you join Spill, you should know that you’re joining a company that is single-minded in pursuing the mission of providing more people with access to high-quality mental health support. We don’t have any other missions or side quests.
If your mission is to do something else, you should think twice about joining Spill. At the very least, you should make sure that your mission aligns with ours. If it doesn’t, you will likely be unfulfilled and frustrated.
Giving more people access to high-quality mental health support is all of the work here, and we need everyone to really, really, really care about making it happen.
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